Connectaero offers total coverage with multiple offices across all key territories. Our highly motivated sales professionals are backed by an efficient support team. We ensure provision of agreed cargo tariffs, consistent visibility through trade journal announcements, and deliver detailed weekly or monthly performance reports in your preferred format.

We generate immediate business through proactive telephonic engagement and efficient post-flight support for both import and export. Our quick-response customer service team handles all queries and keeps clients updated on schedule or service changes, while offering full backend support to our external sales team for seamless operations.

We ensure priority loading instructions are communicated to handling agents, with pallet build supervision and airside monitoring that often leads to added revenue. Detailed shortage/overage reports and freight movement notices are issued post-departure. Our operations run 7 days a week, 365 days a year.

We handle full invoicing as ACP or on behalf of the carrier, issue monthly statements, and manage reconciliation of interline receivables. Regular weekly or monthly revenue updates are shared with airline offices. Our team also ensures timely receivables collection and provides credit listings aligned with your internal systems.